Ecommerce Customer Support Representative

We're looking for dedicated individuals to join our team as Ecommerce Customer Support, handling both email and phone support.
Requirements:
Experience in Customer Service Roles: Previous experience in customer service is preferred, with a bonus if you have worked in an ecommerce setting. Your ability to connect with customers is key!
Knowledge of Gorgias and Zendesk (Preferred): Experience with Gorgias and Zendesk is a plus but not mandatory if you have a solid background in customer service. We value your expertise and adaptability!
Inbound and Outbound Support: You should be comfortable handling inbound email and calls. There might be occasional outbound calls, so flexibility is a key trait we're looking for.
Problem Solver: We need someone who thrives in solving customer issues. Your ability to think on your feet and provide solutions is crucial.
Reliability is essential: We're looking for team members who show up consistently and are committed to providing excellent support.
If you're passionate about customer satisfaction, enjoy the dynamic world of ecommerce, and meet the requirements above, we want to hear from you!
If you read this job information, include "123" in the beginning of your application letter.