USD
$USD
₱PHP
Budget:
$800.00
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This position will be responsible for the Intakes process for new clients at Global Health Link for our Health Care program in the state of Minnesota. These healthcare programs include 245D waiver services, ICS apartments, Housing Stabilization Services, 24 Hr Emergency Assistance, and ARMHS mental health services.
The Intake Coordinator must be familiar with our processes for connecting incoming referral clients to our current programs.
Responsibilities include:
-Establish and maintain a strong, collaborative relationship with various stakeholders such as CADI, DD, BI, Mental Health Case Managers, Social Workers, and other agencies such as HSS providers to inform them of upcoming openings, changes to our programs, etc.
-Ensure all referrals/inquiries for admission, and readmission receives a response within 2 hours.
-Ensure effective, efficient, and professional communication occurs with all interactions.
-Coordinate with the referral source to obtain all necessary medical records to initiate the screening process for our programs.
-Conduct client phone intakes, explain services to clients, and Explain the referral process to clients.
-Update referring parties on the referral process of the client they have submitted.
-Conduct screenings, which include Waiver services, ICS apartment program, ARMHS, 24-hour EA services, and HSS services.
-Create/modify service proposals, rate exceptions, and RMS worksheets for each client in our programs upon placement and/or if changes to services occur.
-Assist with financial billing issues and/or concerns
-Ensure that service agreements are received in a timely manner and are active for each client.
Requirements:
-Experience of other remote US-based positions
-Experience with Excel, and other software is highly desirable
-Developing Standards
-Analyzing Information
-Dealing with Complexity
-Data Entry Skills
-Attention to Detail
-Confidentiality
-Thoroughness
-Above Average Communication Skills
Work Hours: 40 hours/ week
M-F 8 AM to 4 PM Central Time
M-F 10 PM to 6 PM PHT
Holidays:
US Holidays
***** Please send a video recording in your message when applying discussing your work done with other US-based positions, why you would be a good fit for this specific position, and how soon you are looking to start a new role.*****
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