VA/Property Manager

We are looking for an experienced VA/Property Manager to join our team at Mosaic Holdings Ltd,
part of the Mosaic Group.

The VA/Property Manager is responsible for the day-to-day management of an allocated portfolio of
residential properties including HMO, providing efficient and accurate administration, and
overseeing both contracted and cyclical maintenance.

The VA/PM will also provide administrative support to the Executive Assistant when required.
This is a remote, part-time role (approximately 20hrs a week) and the successful candidate will need
to work predominantly within the UK time-zone to collaborate effectively with both stakeholders
and the team at Mosaic Group.

Responsibilities

Property Management
Record keeping - Oversee units, properties, and tenancies utilising Arthur Online, ensuring accurate
and updated records.

Tenancies - Handle pre-tenancy, onboarding, tenancy duration, rent adjustments, renewals, and
offboarding.

Maintenance - Coordinate property maintenance tasks, liaise with contractors for quotes, bookings,
invoices, and payments.

Utilities Management - Manage monthly metre readings, utility accounts, and supplier online
accounts.

Contractor Search - Source contractors as needed for property-related services.
Compliance - Manage certificates, licences, insurance, and oversee periodic renewals to ensure
compliance.

Financial Management
Handle AR/AP, reconciliations on Xero and Arthur, chase arrears, and monitor monthly expenses and
spendings. Manage invoices, statements, and payment schedules. Upload relevant documents to
DEXT.

Administration
Reporting - Create Monthly Property Manager Reports covering financials, tenancy details,
certificates, and maintenance tasks. Provide Weekly Activity Report (Toggle) of VA/PM duties to
ensure business requirements are met through the role.

Support - Manage inboxes keeping emails at a manageable level and correspondence up to date.
VA duties - Assisting Executive Assistant with various administrative tasks across the wider business
when required.

Requirements/Experience
? Previous experience with HMO properties essential
? Familiarity with Arthur Online, Xero, Adobe Acrobat, DEXT, Notion
? Advanced knowledge of Google Suite desirable
? Ability to handle multiple tasks, prioritise efficiently, and maintain meticulous records
? Strong communication skills for liaising with tenants, suppliers, contractors and internal
Management
? Self-motivated with the capacity to take initiative and work independently
? Willingness to attend regular meetings and provide regular reports