Administrative Assistant, Customer Service & Success Rep, Account Manager in Global Recruitment

USponsorMe is an international recruitment marketplace. We place international candidates into US-based companies, and we handle the visa process.

We are looking for an administrative assistant who will help us to provide our placement and visa services to our customers. This involves customer service, customer success, account management, compliance, and data management.

Job Duties & Responsibilities:

- You'll analyze new J1 program requests received by email, and respond to the client accordingly (approved, denied, or information missing) by following our policy and rules.
- You'll collect, analyze, compare documents, and store them properly as indicated by your manager.
- You'll manage the accounts for the ones you are assigned by your manager, making sure all documents are properly collected.
- You’ll present profiles to our companies partners and follow up with them.
- You'll respond to all client's questions & concerns by email, and arrange interviews between the clients and the employers.
- You'll communicate with your manager if you have any doubts.

Requirements:
- 3+ years experience in customer service and recruitment
- associate's degree or equivalent in business administration
- Experience working abroad
- Experience working in the USA preferred
- Skills in WordPress, and CRM
- Skills in legal, compliance
- Strong communication
- Organized
- English speaking and writing
- French speaking and writing is a plus
- Motivated to understand our business