General Virtual Assistant / Research / Email Management

Are you interested in a job where …
- you get paid every 2 weeks
- transfer fees are covered
- you are treated as a person
- made to feel a part of the team
- and have plenty of opportunities to grow?
We are looking for an AWESOME General Service Virtual Assistant to join our AWESOME team! Someone who is highly vibrant, optimistic, a quick learner, tech-savvy, resourceful, and self-motivated with discipline.
# About the company:
STOITECH ( stoitech . com ) is a Canada-based full-time permanent Executive Search recruitment agency with a simple mission: To drive growth for its Health Tech, Biotech, and Artificial Intelligence clients by hiring from the Top 10% of talent in Sales, Engineering, Product, & Leadership.
STOITECH was formed with the intention to deliver a superior recruiting service to clients in the USA and Canada – one that leverages tools and automation, an agile team, and focused execution of great procedures to scale, grow, and deliver greater value to serve its exclusive clients.
With great procedures, a can-do attitude, and plenty of ambition, STOITECH is positioned as a leading recruitment firm for tech companies, healthcare companies, and a variety of industries in-between.
# Why should you join our team?
Ilhan Kudeki, the Founder/CEO of STOITECH was mentored by reputable staffing industry professionals and leaders over the past 3 years. He is ready to share his wisdom and knowledge to accelerate a new member's growth and earning potential as a remote virtual assistant.
Ilhan created STOITECH to implement the best and latest practices in recruitment outreach, using automation and personalized messaging. We are growing a lean, top-quality, and highly profitable recruitment agency – one that makes a difference in the lives of candidates and client businesses alike.
At STOITECH take pride in being people-first, excellent operations, and constant and never-ending improvement, so if you would love to work with an energetic, fun and challenging business that continues to grow, then this role is for you.
# About the role:
As a General VA, you will be responsible for any number of research, communication, operational, data entry, and administrative tasks to assist in the day-to-day, week-to-week, and month-to-month operations of this business.
# Role Type:
- Full-time role, once trained
- Start part-time during training (must be available to work during Eastern Time US hours 9am-6pm with a break factored in
# Responsibilities:
• Manage inboxes and organize replies, according to set procedures
• Manage contact lists and customer spreadsheets
• Research tasks (LinkedIn, job boards)
• Maintain a calendar and set up meetings
• Keep your task list up-to-date in our task management tools
• Communicate clearly, effectively, and professionally with your managers and team members
• Handle client inquiry emails
• Prepare and send out email campaigns and newsletters
• Data entry - CRM, spreadsheets
• Excellent customer service skills
• Liaison between you and other team members
• Set-up social media accounts (Facebook, Twitter, LinkedIn, YouTube)
• Manage and update social media accounts
• Document and update procedures (this will be an important part of the role – so we will prefer candidate with strong English skills)
# Qualifications:
You are …
• Self-driven. You have superior organizational skills, integrity and great follow through on tasks. You have the ability to work remotely and still be incredibly successful.
• Naturally curious. You are innovative, extremely creative, and constantly looking for ways to improve upon things.
• Obsessive about candidate experience. You are self-aware, well-spoken on the phone, and eloquent in emails. You’re respectful of the candidate and the stressful process a job hunt can be.
• Fun. You are a friendly person who can talk to anyone; you are flexible, love people, and excited to help build something awesome and share it with the world.
• Motivated. You understand the impact of highly-satisfied, excited customers; and you are slightly obsessive-compulsive about grinding away at issues.
• A utility player. You are willing to help out wherever needed.
• A great communicator. You've worked in strict and disciplined professional environments and bring those standards to every job you work.
You have …
• Great English: written and spoken (Call Centre, BPO experience is a major plus – especially if you were a Manager)
• Excellent computer skills – fast and accurate typing skills, knowledge of keyboard shortcuts, eagerness to learn new tips and tricks fast (super important)
• A fast and reliable computer – 8+ GB RAM, multi-core processor, SSD, fast WiFi
• An extremely reliable internet connection with 50Mbps+ or higher speed
• A backup mobile hotspot when power or Internet fails (10+ Mbps speed)
• A 1080P display (1920x1080 resolution) – or higher
• A quality webcam for team calls, with a nice image
• A quality over-the-ear headset with noise cancellation
• Excellent email/chat communication and telephone skills
• A professional LinkedIn profile (a warm and professional profile pic is important)
• A detail-oriented personality
• Polite, sincere, competent, friendly, and socially intelligent
***This role is also OPEN for applicants with NO EXPERIENCE in Remote Virtual Assistant work, as long as you meet the above qualifications.***
Nice to have (but not required):
• LinkedIn research experience, 1+ years
• LinkedIn connections with North American talent – the more the better
• Experience managing email and/or chat replies to North American customers in a friendly, sincere, and professional way
# Workload:
• Starts part-time at 20 hours per week for training
• Once trained, it would be full-time work during Eastern Time US hours
# Compensation:
• Starts between $3.00 - 4.00 USD per hour, depending on experience
• Weekly pay every second Friday!
• We cover the transfer fees
• Salary increases and commissions based on your performance
• End of year bonus (13th Month)
# How to Apply:
Interested applicants, please apply by sending an email to ...
...with the subject line "PH General VA Application". Please include the URL to a Loom video with you in the video – 2 minutes max – where you explain why you'd be a great fit for this role, along with one thing you like to do for fun. Make sure to start the video with "Hello Team STOITECH!"
Please note: Applications through other means, including applying on OnlineJobs.ph, will NOT be considered.