Account Manager for Fashion Brands

As an Account Manager at our cutting-edge virtual apparel manufacturing company, you will play a crucial role in managing and nurturing our client relationships. Your primary responsibility will be to ensure that our clients’ needs are met with high-quality service and that their experience with our virtual manufacturing solutions is seamless and satisfactory.
Key Responsibilities:
1. **Client Relationship Management**: Develop and maintain strong relationships with clients. Understand their needs, provide regular updates, and be the primary point of contact.
2. **Project Coordination**: Oversee client projects from initiation to completion. Ensure all virtual manufacturing processes meet client specifications and timelines.
3. **Sales Support**: Collaborate with the sales team to identify potential clients. Assist in preparing proposals and presentations to acquire new business.
4. **Problem Solving**: Address any client concerns or issues promptly and efficiently. Provide solutions that align with both the client's needs and company policies.
5. **Market Analysis**: Stay updated with industry trends and competitor activities. Provide insights to the product development team for potential improvements or new offerings.
6. **Feedback Collection**: Regularly collect client feedback on services provided and share insights with the relevant departments for continuous improvement.
7. **Reporting**: Prepare and present regular reports on account status, challenges, and achievements to executive leadership team.
Qualifications:
- Minimum of 5 years’ experience in account management, preferably in the apparel or manufacturing sector.
- Strong understanding of apparel manufacturing processes and logistics.
- Excellent communication and interpersonal skills.
- Proficient in CRM software and Microsoft Office Suite.
- Ability to work independently in a remote environment.
- Strong problem-solving skills and attention to detail.
- Must be able to work during Pacific Standard Time
Personal Attributes:
- Highly organized and capable of managing multiple accounts simultaneously.
- A strong team player with a collaborative approach.
- Adaptable to rapidly changing environments.
- Enthusiastic about innovation in the apparel manufacturing industry.
- Experience in apparel manufacturing
What We Offer:
- Competitive salary.
- Opportunities for professional growth and development.
- A dynamic, innovative, and supportive work environment.
- Flexibility to work remotely.
How to Apply:
Please submit your resume and a cover letter detailing your experience and why you are a good fit for this position.